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Service is very important to us.
Did you know that…
…our watchmakers work 5-9 hours on your FORTIS model for a proper service
…every model is being tested for 1-2 weeks on our high precision testing machines
…a Swiss watch movement has more than 150 parts
Before filling out the form below, please make sure you do not have a service center nearby (taking the watch to an authorized service center is the quickest and most comfortable way to repair your Fortis watch). To find the closest service center, head over to a dedicated page.
Find the closest service center
If you can’t find a service center nearby, complete the form below to address your repair request. We will usually give you feedback within 1 week – if your repair request is approved (based on warranty) we will arrange a pickup for your watch (only in Europe).
We are all only humans, but don't worry: every watch purchased on our website comes with a 2-year or 5-year manufacturer's warranty.
OK. Not every single watch has gone into space but each watch gets highly inspected before it leaves the building
Not a lot watchmakers are that old - especially if you combine it with being independent.
All watches get shipped to you - free of charge without any taxes or duties and as fast as possible